Do you have a product take back program?
We take back, at no charge, any product that we have made which is no longer needed or in use. We will recycle or reuse the material, as appropriate. When designing our furniture, we keep in mind the end of its useful life. Everything we make is designed to be easily disassembled so that different materials can be sorted and recycled or composted.
Do you offer a trade discount?
Yes, send us an email introducing yourself. We generally expect designers and architects to have a company website if they have their own firm.
What forms of payment do you accept?
Will you come cut down my tree?
What trees can be used?
You can shop online securely with PayPal for in-stock items. We accept Visa, MC, and Amex for phone purchases of in-stock items. To order something that is not in stock we require a check or money order only. We will also send a request for money via Venmo or PayPal.
We get this question a lot. And the answer is no. We leave the felling and limbing of trees to the arborists and/or tree removal services. Gray's Tree Service is a local arborist who can work with you to cut down your trees and deliver the logs to us. Other tree services may offer the same courtesy. Ask them before you get your bid.
The best trees for milling are at least 20 inches or more in diameter and six (6) feet or more long. They also should not be rotten. We have limited resources for speculative inventory. If you just want your tree to go to a good home and do not have a project, we will ask you the size and species. We may not take every tree.